Return Policy

If you are not completely satisfied with your purchase or if the product does not match its description, you may return the item within 30 days from the date of delivery for a full refund. To qualify for a refund, the product must meet the following conditions:

1. It must be returned in its original packaging.
2. It must be undamaged and in its original condition, with no signs of damage or alterations.

Please note that refunds will only be processed once the returned item has been inspected and approved by our team. For further details on how to initiate a return, refer to our return process.

Return Process

1. Start the Return
   Complete the online return form by selecting the item(s) to return, the reason for the return, and your preferred refund method.

2. Receive the Return Label
   We will email the return label to the address used for your order.

3. Pack the Items
   Securely pack the items to be returned. Reuse the original bag or box to minimize waste. Remove or cover any old shipping labels.

4. Attach the Label
   Attach the return label to the package, ensuring it is visible and securely fixed.

5. Drop Off the Package
   Deliver the package to the designated drop-off location during operating hours. You’ll receive a confirmation and tracking number via email once the return is scanned.

6. Receive Confirmation
   Once your return reaches our warehouse, you’ll receive an email confirming that the items have been inspected and accepted. This process may take up to 3-7 working days after we receive your return.

7. Receive Your Refund
   After inspection, your refund will be processed to your mentioned payment method. The refund process may take up to 14 working days. Please note that only the product cost will be refunded; shipping and service charges are non-refundable. Additionally, we are not responsible for any transaction fees charged by your financial institution during the refund process.